Privacy Policy
At Sakaeya Kimono Rental, we are committed to protecting your privacy. This policy explains how we handle your personal information to provide you with a safe and exceptional experience.
1. Information We Collect
We collect personal information that you provide to us when making a reservation, including:
- Name, email address, and phone number.
- Your preferences (e.g., kimono size, hair & makeup requests).
- Payment information (processed securely through our payment provider).
2. How We Use Your Information
We use your information exclusively for the following purposes:
- To confirm and manage your reservation.
- To prepare your kimono and staff according to your specific needs.
- To send you necessary arrival information (maps, directions, and etiquette).
- To contact you in case of any changes or emergencies regarding your booking.
3. Information Sharing
We never sell, rent, or share your personal information with third parties for marketing purposes. Your data is only accessed by our staff to provide your requested service.
4. Secure Payment
Your payment details are processed through a secure, encrypted third-party payment gateway. Sakaeya does not store your full credit card details on our own servers.
5. Data Retention
We retain your information only as long as necessary to fulfill the services you requested or to comply with legal requirements.
6. Your Rights
You have the right to request access to the personal information we hold about you or ask for its correction or deletion at any time.
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