Terms and Conditions:
Payment and cancel
- Due to variables with appointment dates, size or preferences, we may ask you to make appropriate changes.
- These prices are the same for adult, children, women and men. But Baby Kimono is free of charge (under 1year old) when both her/his parents rent.
- Upon your request, we can offer a nicer or bigger Kimono and Yukata with additional charge. Please ask staffs on the day.
- Price will be plus 4,000yen if you are solo guest.
- Late booking will be 4000yen plus PP and needs to finish booking & payment 2 days before your visit.
- Changing of booking day requires a 20% surcharge (except governmental warning level weather conditions with at least 12 hours advance notice).
- Payment should be paid within 2 days to secure your booking.
- You can cancel your booking with at least 48hrs notice for a full refund. With less than 48hrs notice, we can only provide a 50% refund.
- Once you cancel your booking, we do not accept new booking for one year.
- Reservations are accepted 3 month prior and no later than 2hours prior requested. Furisode plan booking accepted 4 month prior and no later than 2days prior requested.
- Hair and make up are “not” included in the price but you can use our hair accessories. If you would like your hair and make up done by professional (only hair or make 5000yen), we charge an extra 10000yen refer here
- End & new year season and Obon season (middle August) will be charged extra fee.
- Even after completed payment, we may need to cancel your booking (with full repayment) depend on your requests or other situations.
- If you provide incorrect size at your booking and we have no any proper size for you, no re-payment will be provided. Please provide correct measurements and size in centimeters.
- Payment done means you agree with all these condition.
On the day
- If you are late, photo taking support will be shortened accordingly. If you are over 20 min late, we regard your booking as canceled and only 50% will be refunded. You may pay a surcharge of 20% to re-activate your booking, after it was canceled for lateness.
- Only the guests who will join our plan can enter our shop but if they become tea ceremony guests (1000yen PP and maximum 2 members). We help all people photos even not tea ceremony guest.
- If you damage our rental items, we will charge fixing fee.
- We can provide a tea ceremony for guests. Additional tea ceremony is 1000 yen per person. (For whom come the shop with guests). Maximum up to two people.
- Even skipping the tea ceremony and photo support the price are same.
- Please arrive at the shop with finished make-up and hair style, in case you have not booked a stylist trough us. You can use our hair accessories during the plan. If you take time for hair and make up after your arriving our shop, photo help time become shorter
- In order to avoid any last-minute confusion, please confirm the location of our shop on the map when you receive our email. Google map does not work so use our map.
- Since a taxi cannot reach our shop, we recommend instead a door-to door pick-up service for 4,000 yen for customers within 23 Ward of Tokyo. This 4,000 yen does not include other transportation fees.
Kimono plan
- After the tea ceremony and our photo help, you can keep the Kimono for an additionally 30 minutes. After it, for each additional 1 hour 1000yen PP is charged. For example, 2 people keep the Kimono for 1.5 hours and it costs 2000yen.
- You can rent over night or before and after business time with additional payment.
- Just bring yourself. But also please visit this page for preparing. Price inc whole Kimono set with dressing, just bring yourself. We can provide a tea ceremony and help with your photo take for 20min for all plans.
Yukata plan
- After the photo help and the tea ceremony we do not offer optional extension of our services and time and we ask leave shop. Ask the Yukata becomes yours, you can of course wear when leaving.
- Just bring yourself. But also please visit this page for preparing. Geta (shoes) is rented for free of charge or you can buy for 2000yen or more additionally on the day.
Furisode plan
- Furisode plan (50,000yen) hair& make up are provided by professional as complimentary.
- We will help your photos at the Meiji-shrine or Yoyogi-koen as complimentary and provide raw image data free or charge.
- All season same price, no surcharge for new&end year, Obon as well as late booking surcharge
- After the tea ceremony and photo help, you can keep the items by 5pm.
Photo help
- When it is rain, we rent but limited location we can take you. Or you can change day and time without additional fee with at least 12 hours advance notice. Or you can change “Experience Plan 8000PP” and we will back the difference fee.
- We can help with your photo shoot with our optical camera and will be given all data (around 100 photos) near by our shop. However if you would like to have the best possible photos, we recommend to have a professional photographer. In this case additional costs apply: 20,000yen for one group but price may change, depending on season, your requests or photographer.
- RAW image format might not always be provided by professional photographer
- We can provide RAW image format with our own optical camera for an additional 10,00yen surcharge (please book in advance).
- Beside of “Experience Plan” photo taken by near our salon for free of charge and we will help your photo shooting for around 15min.
- We can suggest additional nice locations to go in Kimono by yourself but we can come with you for extra payment if you would like us to help with photos there.
- Pictures taken by us are provided as download the same day or a few days after your visit (depending on professional photographer, it may even take up to one week or more).
- Upon providing the download of your pictures, you must download them within one week. If you are not able to download your pictures during this time e.g. your are still one travel, please let us know, to provide this download some time later. If you do not download your pictures within one week, we charge 1000Yen for a new download.
- By requesting our photo help, you agree that some of the pictures will be used on our website, Facebook and Instagram as example of our activities.
