How to book & policy

 This page is for booking Kimono rental. To buy kimono, visit here.  

Step 1Don't Know 

Please e-mail the following information to  info@kimono-sakaeya.com 

– Name with Mr. or Ms. 

-Phone number with appropriate dialing code for your country

-Your desired plan  (Experience, Rental, Furisode, Yukata other etc…)

– A few measurements in centimeters:  height /  hip (circumstance) 

– Arrival details  Day&Time   (refer to the calendar below to see available dates; Shop hours are from 10:30am to 5pm) 

*We want to provide a kimono that will best suit you.  Thank you for your cooperation.

  If you are coming as a group, please send the information for each person.

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We accept reservations 3 months prior and no later than 2 hours before the requested appointment time.

Same day booking or payment will require an additional 1,000yen fee per person.

 

 

Step 2Uncertain

 We will e-mail you with our map & address and an invoice for credit card payment.

  • Payment is should be paid within 2 days to secure your booking.
  • You can cancel your booking with at least 48hrs notice for a full refund. For less than 48hrs notice, we can only provide a 50% refund.
  • If you are late, photo taking support will be shortened accordingly. If you are over 30 min late, we regard your booking as canceled and only 50% will be refunded. You may pay a surcharge of 20% to re-activate your booking, after it was canceled for lateness.
  • Please arrive at the shop with finished make-up and hair style, in case you have not booked a stylist trough us.
  • If it rains on your booking day, you can change day and time or to our Experience plan  and we will refund any difference. Or we can still take you under roof place for photo.

 

Step 3 Cheeze

 You will receive a confirmation e-mail from us after we receive payment.

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  • Due to variables with appointment dates, size or preferences,  we may ask you to make appropriate changes.
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  • If you don’t receive a response within two days, please use main page form to contact us. Thank you very much for your support! 

     

3 Comments

kristine anema · 25/09/2017 at 07:02

hello,
hope you are good, I just want to enquire about renting a kimono? I will be arriving in tokyo with my husband in march and I would like to ask if you do plus sizes for women?

Thank you so much

Plan C image | Kimono/Tea Ceremony Kimono Sakaeya Tokyo · 24/09/2013 at 22:31

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